Overview
At SilverLens Studio, all products available on our website are digital products, including presets, guides, templates, resources, and ebooks. Due to the nature of digital content, all sales are generally considered final once the product has been delivered or accessed.
Digital Product Delivery
All digital products are delivered electronically. Once access is granted or the download is completed, the product is considered delivered and used.
Refund Policy
Because our products are digital and instantly accessible, refunds are not provided after purchase. Digital files cannot be returned, revoked, or resold once delivered.
Exceptions
Refunds may be considered only under the following limited circumstances:
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The purchased file is corrupted or not accessible.
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The product delivered is significantly different from the description provided on the product page.
In such cases, we reserve the right to replace the product or provide an alternative solution rather than a refund.
Returns Policy
Digital products cannot be returned. Once a product has been downloaded or accessed, it is deemed non-returnable.
Unauthorized Use
Refunds will not be issued for:
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Accidental purchases
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Compatibility issues with unsupported software or devices
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Lack of technical knowledge or change of mind
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Failure to read product descriptions before purchasing
Policy Updates
SilverLens Studio reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
Acceptance of Policy
By purchasing and downloading any digital product from SilverLens Studio, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy.